Frequently Asked Questions

How is delivery calculated?

Shipping is free on all 1kg bags, Australia wide.
All other orders have an $8 Flat rate.

Please contact us with any questions.

How long will delivery take?

Our coffee is freshly roasted to order. We expect orders to be shipped in 1-2 business days, however individual roasting schedules may cause variations.
Please get in touch if you have any special requirements, or if you have any concerns.

Which payment methods are accepted?

We accept credit card, processed by stripe, and paypal.

What exactly happens after ordering?

Once you’ve placed your order with us, we start roasting! We do not warehouse coffee because freshness is of utmost importance!

How do I get in touch with you?

Email: info@slowgrind.com.au
Ph: +61421630273

Do I receive an invoice for my order?

All order updates and correspondence are handled via email. 
Whole sale and subscriptions orders receive digital invoices.

Get in touch

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